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The online account-based parking platform that improves the parking experience for customers and drives loyalty
Request a demoTake your relationship with your customers to the next level
ParkCharge is an account-based parking platform designed to turn your casual parkers to loyal customers. It enables your customers to easily register online, creating an account for touch-free payment and entry/exit of your car park.
Customer registers online
Tailored to your branding
Selects payment option
Enable PAYG, postpaid or prepaid options
Drives straight to car park
Access control agnostic, touch-free entry
Returns to car park
Seamless exit – positive customer experience
Payment deducted
Payment via the ADVAM Gateway
Access to user account
Integrate with CRM / BI tools and gain data insights
By having a relationship with your customers, you get to know them better, giving you the opportunity to provide incentives for their next visit. Your customers receive a better experience turning them into loyal, advocate customers.
Simple registration, easy payment
ParkCharge equips you with the tools to turn your casual parkers to loyal customers. Through its extensive features, you are able to give your customers a seamless parking experience and more.
Better experience
Drive loyalty
Better insights
ParkCharge’s extensive features, allow you to deliver the best customer experience. Features include;
Fully featured account management portal
Configure access to meet a user’s preferences such as charging options and specific car park access
Send SMS and email notifications for account reminders
Access customer details, transaction and movement reports
Product & pricing management
Easily tailor products and pricing to suit market requirements
Create products to suit customer preferences, driving loyalty further
Provide membership customers with special offers and incentives for parking
Easy to use, user customer interface
Simple registration process for your customers, with minimum click to complete navigation
Customer portal allows your customers to manage their account, change details, view transactions and receipts
Align with your branding and enable login with Social Sign On
Third-party business tools connection
Managed integration with CRM and BI Tools
Combine customer data with your business data to tailor offers, incentives and rewards to maintain and deepen loyalty
Seamless entry & exit
Supports ANPR/LPR, RFID, MAG, TAG and bar code
Flexible payment options
Remove the friction of physical payments
Provide different charging options to your customers – prepaid with auto top-up, postpaid or PAYG
Benefits for you...
Powerful data
Learn more about your customers, create solutions to meet their needs.
Stronger engagement
Improve the relationship with your customers by providing a better experience and securing long term loyalty.
Improved customer loyalty
By removing the friction of paying for parking, your customers are less concerned about how much time they have parked for, the time wasted queuing at a machine, or finding cash to pay. This improved experience leads to increased customer loyalty.
Reduced administration burden
Eliminate manual permit management, manual sign-up forms and account reconciliation.
Comprehensive integration
Connect to CRM and BI systems to understand more about your customers, to assist in delivering better products and pricing and future planning.
Benefits for your customers...
Fast and easy registration
The simple to use registration tool, makes it easy for your customers to register and use the system.
Membership portal
Customers are able to log onto their account, update personal and vehicle details, change payment information, access transactions and receipts.
Touch-free payments
Remove the friction of paying for parking, delivering a better experience and turning your customers to loyal parkers.
Improved experience
The ease of the overall experience, makes parking a lot easier, removing the burden of manual payments. In turn, customers are likely to become more loyal, park more frequently and become advocates for your car park.
Through the Gateway
ParkCharge is delivered through the ADVAM Gateway. It’s fully secure, compliant and integrates with your preferred acquiring bank.
